Cancellation & Refund Policy

1. Membership Fee — Nature of Payment

The membership fee of ₹1,100 paid to World Himachali Organization is a one-time joining contribution towards the charitable, cultural, and social welfare activities of the organization.

By completing the payment, the member agrees that the contribution is made voluntarily to support the mission of WHO — preserving Himachali culture, empowering communities, and uniting the Himachali diaspora worldwide.

2. Cancellation Policy

Once a membership registration has been submitted and payment has been processed successfully:

• Membership cannot be cancelled after the membership card and certificate have been issued.
• Requests for cancellation must be made within 7 days of payment, before membership documents are dispatched.
• To request cancellation, email us at info@worldhimachali.org with your payment ID and registered email address.

3. Refund Policy

3.1 Eligibility for Refund

A refund may be considered only under the following circumstances:

• Duplicate Payment: If you were charged more than once for the same membership due to a technical error.
• Payment Successful but Membership Not Activated: If your payment was deducted but you did not receive a confirmation or membership details within 7 working days.
• Cancellation within 7 days: If membership documents have not yet been issued and request is made within 7 days of payment.

3.2 Non-Refundable Situations

• Change of mind after membership activation
• Inability to participate in events or programs
• Requests made after 7 days of payment
• Voluntary resignation from the organization

3.3 Refund Process

For eligible refund requests:

• Email info@worldhimachali.org with subject: "Refund Request — [Your Payment ID]"
• Include your full name, registered email, phone number, and Razorpay Payment ID
• Our team will review and respond within 3–5 business days
• Approved refunds will be processed within 5–7 business days to the original payment method

3.4 Refund Timeline

Once a refund is approved and processed by WHO:

• UPI / Net Banking: 3–5 business days
• Debit Card: 5–7 business days
• Credit Card: 7–10 business days (depending on your bank)
• Wallets: 24–48 hours

Refund processing times depend on your bank or payment provider and are outside our control once initiated.

4. Failed / Pending Transactions

If your payment was deducted but you did not receive a confirmation:

• Wait 24 hours — most pending transactions auto-resolve
• Check your bank statement for the transaction status
• If deducted but not confirmed after 24 hours, contact us with your payment details at info@worldhimachali.org
• For Razorpay-related payment issues, you may also contact Razorpay support at razorpay.com/support

5. Contact for Refund Queries

6. Governing Law

This policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chandigarh, India.

World Himachali Organization reserves the right to modify this policy at any time. Changes will be posted on this page with an updated date.